1. What is customs clearance in Saudi Arabia?
Customs clearance is the official process of declaring imported or exported goods to Saudi Customs. It involves submitting all required documents, paying applicable duties and taxes, and ensuring that the products comply with Saudi regulations before being released to the consignee.
2. How long does customs clearance take in Saudi ports?
On average, customs clearance in Saudi Arabia takes1–3 working days, depending on the completeness of documents, product type, and whether inspection or additional approvals (such as SABER certificates) are required.
3. What documents are required for customs clearance?
The standard documents include:
Commercial invoice
Packing list
Bill of lading or airway bill
Certificate of origin
SABER certificate (if applicable)
Import license (if required for regulated products)
4. How can I calculate customs duties for my goods?
Customs duties in Saudi Arabia are calculated based on theCIF value (Cost + Insurance + Freight)of the goods and theHS Codetariff rate. Duties usually range from5% to 20%, depending on the product type.
5. Can I handle customs clearance myself?
Onlylicensed customs brokersare authorized to submit declarations and handle clearance procedures. Importers are advised to use a registered customs clearance company to avoid delays and penalties.
6. What is SABER certification?
SABER is an online platform managed by theSaudi Standards, Metrology and Quality Organization (SASO)used to register and certify imported and locally manufactured products. It ensures that all goods meet Saudi safety and quality standards.
7. Who needs a SABER certificate?
All importers bringing regulated products into Saudi Arabia must obtain SABER certificates before shipment. Even non-regulated products need to be registered on the SABER platform to receive shipment approval.
8. How long does it take to get a SABER certificate?
The processing time typically ranges from1 to 5 working days, depending on product type and the availability of test reports or technical documentation.
9. What documents are required for SABER registration?
The importer must provide:
Product details (name, model, and category)
HS Code
Country of origin
Test reports or conformity documents (if applicable)
Manufacturer and importer details
10. What happens if a product enters Saudi Arabia without SABER certification?
Shipments without valid SABER certification will beblocked at customsuntil compliance documents are provided. In some cases, goods may bereturned to the originorfinedfor non-compliance.
11. What types of land transport services do you offer?
We provide full-range land freight services, includingdomestic trucking within Saudi Arabiaandcross-border transportto GCC countries such as the UAE, Bahrain, Kuwait, and Oman. Our fleet includes flatbed, box, and lowbed trailers.
12. What is the difference between FTL and LTL shipping?
FTL (Full Truck Load): A full vehicle is booked for one client’s shipment — faster and more secure.
LTL (Less Than Truck Load): The truck is shared by multiple shipments, ideal for smaller loads and cost efficiency.
13. How is land freight cost calculated?
Rates depend on several factors:distance,shipment weight/volume,truck type, androute conditions. For accurate pricing, we provide customized quotes based on your shipment details.
14. Do you handle customs clearance for land shipments?
Yes. Our logistics team managesend-to-end solutions, including customs documentation, border clearance, and delivery to the final destination across GCC borders.
15. How can I track my land shipment?
We offerreal-time shipment trackingthrough GPS-enabled vehicles and regular status updates via email or WhatsApp, ensuring complete transparency throughout the transport process.