Faq

Customs clearance is the official process of declaring imported or exported goods to Saudi Customs. It involves submitting all required documents, paying applicable duties and taxes, and ensuring that the products comply with Saudi regulations before being released to the consignee.

The standard documents include:

• Commercial invoice

• Packing list

• Bill of lading or airway bill

• Certificate of origin

• SABER certificate (if applicable)

• Import license (if required for regulated products)

Customs duties in Saudi Arabia are calculated based on the CIF value (Cost + Insurance + Freight) of the goods and the HS Code tariff rate. Duties usually range from 5% to 20%, depending on the product type.

Only licensed customs brokers are authorized to submit declarations and handle clearance procedures. Importers are advised to use a registered customs clearance company to avoid delays and penalties.

SABER is an online platform managed by the Saudi Standards, Metrology and Quality Organization (SASO) used to register and certify imported and locally manufactured products. It ensures that all goods meet Saudi safety and quality standards.

All importers bringing regulated products into Saudi Arabia must obtain SABER certificates before shipment. Even non-regulated products need to be registered on the SABER platform to receive shipment approval.

The processing time typically ranges from 1 to 5 working days, depending on product type and the availability of test reports or technical documentation.

The importer must provide:

• Product details (name, model, and category)

• HS Code

• Country of origin

• Test reports or conformity documents (if applicable)

• Manufacturer and importer details

Shipments without valid SABER certification will be blocked at customs until compliance documents are provided. In some cases, goods may be returned to the origin or fined for non-compliance.

We provide full-range land freight services, including domestic trucking within Saudi Arabia and cross-border transport to GCC countries such as the UAE, Bahrain, Kuwait, and Oman. Our fleet includes flatbed, box, and lowbed trailers.

• FTL (Full Truck Load): A full vehicle is booked for one client’s shipment — faster and more secure.

• LTL (Less Than Truck Load): The truck is shared by multiple shipments, ideal for smaller loads and cost efficiency.

Rates depend on several factors: distance, shipment weight/volume, truck type, and route conditions. For accurate pricing, we provide customized quotes based on your shipment details.

Yes. Our logistics team manages end-to-end solutions, including customs documentation, border clearance, and delivery to the final destination across GCC borders.

We offer real-time shipment tracking through GPS-enabled vehicles and regular status updates via email or WhatsApp, ensuring complete transparency throughout the transport process.